Refund Policy
Introduction
At PS Technologies, we strive to provide the best services and products to our customers. If you are not entirely satisfied with your purchase, we’re here to help.
Refunds
Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- The request for a refund must be made within 3 days of purchase.
- The product or service must be unused or undamaged.
- You must provide proof of purchase.
Non-Refundable Items
Certain items are non-refundable, including:
- Customized services or products that have been personalized for you.
- Digital products once they have been downloaded or accessed.
- Subscription services after the initial access has been granted.
Process for Refunds
To initiate a refund, please follow these steps:
- Contact Us: Email us at info@pstechus.com with your order details and the reason for the refund request.
- Review: Our team will review your request and notify you of the approval or rejection of your refund.
- Refund Processing: If approved, we will process the refund to your original method of payment within a certain number of days, depending on your card issuer’s policies.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check Your Bank Account: It may take some time before your refund is officially posted.
- Contact Your Credit Card Company: There is often some processing time before a refund is posted.
- Contact Your Bank: There is often some processing time before a refund is posted.
- Contact Us: If you’ve done all of this and you still have not received your refund yet, please contact us at info@pstechus.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at info@pstechus.com with your order details.
Contact Us
If you have any questions about our Refund Policy, please contact us:
PS Technologies
Email: info@pstechus.com